Terms of Service

1. Acceptance of Terms

Welcome to DynaTax AI. By accessing or using our platform, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our services.

These Terms constitute a legally binding agreement between you and DynaTax AI Inc. ("DynaTax AI," "we," "us," or "our").

2. Description of Services

DynaTax AI is software. It is a tool you use to prepare and file your own returns, and a platform where you can work with independent licensed tax professionals.

DynaTax AI provides:

• Self-prepared tax return software: you answer questions and upload your tax forms, the software reads them, figures the return under the law of that tax year, and shows you every number to check
• Electronic filing: DynaTax AI transmits returns you prepare yourself to the IRS as an authorized IRS e-file Online Provider, and gives you a PDF to file on paper where e-file isn’t available
• AI-powered document processing, bookkeeping and financial data categorization
• A marketplace connecting you with independent licensed tax professionals (CPAs, Enrolled Agents, Tax Attorneys)
• Tools for tax professionals to prepare, review and e-file returns for their clients, and to export client data to other tax software (Drake, ProSeries, Lacerte, etc.)

DynaTax AI does NOT:

• Act as your paid tax preparer on a return you prepare yourself (you are the preparer of a self-prepared return)
• Represent you before the IRS, a state tax agency or any court (only a licensed professional can, for example under Form 2848)
• Provide personal tax, legal, or accounting advice
• Employ or control tax professionals (they are independent)

3. Self-Prepared Returns and E-File

When you prepare your own return with DynaTax AI:

• You are responsible for your information. The return is only as accurate as the forms, answers and records you give. You must give every tax form you received and answer truthfully and completely.
• You review and sign. Before filing you check each number, then sign under penalties of perjury with your self-select PIN (or by hand on a paper return). Signing confirms the return is true, correct and complete to the best of your knowledge.
• What we transmit. DynaTax AI transmits the return you signed, with your consent, and tells you when the IRS accepts or rejects it. A rejected return is not filed until it is corrected and accepted.
• Refunds and payments. Refunds are issued by the IRS and state agencies, not by DynaTax AI, on their own timelines. You are responsible for the bank account and routing numbers you enter; a deposit to a wrong account must be recovered through your bank and the IRS. A payment you schedule is withdrawn by the IRS from the account you give.
• Things the software doesn’t prepare. When your situation needs a form or decision DynaTax AI doesn’t support, it tells you and does not file until it is handled, for example by a tax professional.

Returns prepared by a tax professional on the platform are the professional’s work: the professional is the paid preparer, signs the return as the preparer and is responsible for it under their engagement with you.

4. IRS and State Notices, Audits and Representation

If you get a letter from the IRS or a state tax agency, you can upload it in DynaTax AI: the software reads it, explains what it asks and by when, and helps you gather what it needs. Responding to an audit or representing you is a professional service: DynaTax AI connects you with independent licensed professionals on the platform who offer it, under a separate engagement and fee between you and the professional. DynaTax AI itself does not represent you.

5. Professional Relationship Disclaimer

Tax professionals on DynaTax AI:

• Are independent, not DynaTax AI employees
• Maintain their own professional licenses, PTINs and liability insurance
• Execute separate engagement agreements directly with clients
• Are solely responsible for the quality and accuracy of their work
• E-file as Electronic Return Originators under their own EFIN through the platform, or with their own software

DynaTax AI verifies identity and licenses through third-party services (Stripe Identity), but is not responsible for professional malpractice, errors, omissions, or any actions taken by independent professionals.

6. AI-Generated Content

You acknowledge and agree that:

• You check what the AI read from your documents and correct anything that is wrong before you sign
• AI chat answers are not guaranteed to fit your situation; ask a professional when it matters
• AI fee estimates are preliminary and may differ from a professional’s final pricing
• You are responsible for providing accurate data

7. User Responsibilities

You agree to:

• Provide Accurate Information: Supply complete, accurate, and truthful information and documents
• Maintain Account Security: Protect your login credentials and notify us immediately of unauthorized access
• Timely Responses: Respond to professional requests for information within reasonable timeframes
• Payment Obligations: Pay all subscription fees, professional fees, and charges when due
• Compliance: Comply with all applicable tax laws and regulations
• Prohibited Use: Not use the platform for fraudulent, illegal, or unauthorized purposes
• Data Accuracy: Verify all AI-generated categorizations and suggestions before final submission

8. Payment Terms

8.1 Subscription Fees

Client and Professional subscriptions are billed monthly or annually as selected. All fees are in U.S. Dollars and processed through Stripe. By subscribing, you authorize automatic recurring charges.

8.2 Professional Service Fees

Tax preparation fees are between you and the professional. DynaTax AI facilitates payment processing but is not party to the fee agreement. Refund requests for professional services must be directed to the professional per your engagement agreement.

8.3 Refunds

Subscription fees are non-refundable for partial months. See our Refund Policy for details.

9. Limitation of Liability

• Tax penalties, interest, or liabilities assessed by IRS or state authorities
• Professional malpractice or errors by independent tax professionals
• Lost profits, revenue, or business opportunities
• Data loss or corruption
• AI suggestion errors or inaccuracies
• Delays in tax filing or processing

Maximum Liability: Our total liability to you for any claim arising from use of DynaTax AI shall not exceed the amount you paid to DynaTax AI in subscription fees during the twelve (12) months preceding the claim, or $100, whichever is greater.

10. Indemnification

You agree to indemnify, defend, and hold harmless DynaTax AI, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your use of the platform
• Your violation of these Terms
• Your violation of any law or regulation
• Inaccurate, incomplete or false information or documents you provide
• Tax liabilities, penalties, or interest assessed on your returns
• Disputes with professionals you engage through the platform

11. Intellectual Property & Trademarks

DynaTax AI Ownership: DynaTax AI Inc. owns all rights to the platform, AI models, algorithms, software, trademarks, logos, and content (excluding user content).

Your Content: You retain ownership of documents, receipts, and financial data you upload. By uploading, you grant DynaTax AI a license to process, store, and transmit your content to provide services.

AI-Generated Content: AI-generated insights and categorizations are provided for your use. DynaTax AI makes no claim of ownership over AI output. AI output may not be copyrightable under current law.

12. Termination

By You: You may cancel your subscription at any time from account settings. Cancellation takes effect at the end of the current billing period.

By DynaTax AI: We may suspend or terminate your account immediately if you:

• Violate these Terms
• Provide fraudulent information
• Engage in illegal activity
• Fail to pay fees when due
• Abuse or harass professionals or support staff

Upon termination, your data will be retained per our Privacy Policy(7 years for tax records, then deleted).

13. Dispute Resolution & Arbitration

Arbitration Rules: Disputes will be resolved through JAMS arbitration under JAMS Streamlined Arbitration Rules.

Class Action Waiver: You agree to arbitrate disputes individually and waive any right to participate in class action lawsuits or class-wide arbitration.

Opt-Out: You may opt out of arbitration within 30 days of account creation by emailing legal@dynatax.ai with "Arbitration Opt-Out" in the subject line.

14. Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law principles. Any arbitration or court proceedings shall take place in Delaware.

15. SMS & Text Message Communications

DynaTax AI provides an opt-in SMS channel that lets tax professionals (CPAs, EAs, Tax Attorneys, and their firms) communicate with their clients about tax and accounting work. By providing your mobile number and opting in, you agree to the following:

• Opt-in: You opt in by (a) checking the SMS consent box at signup or invitation acceptance, (b) signing your firm’s engagement letter with an SMS clause, or (c) enabling SMS in your account preferences.
• Message types: Transactional notifications (deadline reminders, document requests, payment confirmations, e-signature notifications) and two-way customer-care conversations with your tax professional. No marketing or promotional content.
• Frequency: Variable; typically 1–20 messages per month, with higher frequency during tax-filing season.
• Message & data rates: Standard message and data rates from your wireless carrier may apply. DynaTax AI does not charge for SMS.
• Opt-out: Reply STOP (or UNSUBSCRIBE, CANCEL, END, QUIT) to any SMS to immediately stop further messages. You can also disable SMS in account preferences.
• Help: Reply HELP for support contact info, or email support@dynatax.ai.

Full disclosure including supported carriers and privacy is at /legal/sms (SMS Terms & Consent).

16. Changes to Terms

We may modify these Terms at any time. Material changes will be notified via email 30 days before taking effect. Continued use of the platform after changes constitutes acceptance of modified Terms.

17. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and DynaTax AI regarding use of the platform.

19. Contact Information

For questions about these Terms, contact us at: